Operational excellence is a group of services designed to take your organization from good to great. We work with your team to implement efficient systems and processes to streamline business operations and help you achieve your goals. Our services include:
Lean Six Sigma Implementation
Process Documentation, Management and Standardization
KPI and Balanced Scorecard Implementation
Facilitation Services
Acquisition Integration Services
Fractional COO
Team
Patricia Malone, Ph.D., CPA, CEPA
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Patricia Malone
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Dr. Patricia Malone is a CPA, CMA, and Certified Professional Facilitator. She works primarily with organizations and individuals to help them reach their highest potential through the practices of organizational development, strategy facilitation, leadership, and operational excellence. She has served as CFO, COO, and SR Transformation leader in both small and large private equity and publicly held organizations and has worked with teams all over the world to develop strategy, streamline and manage business processes, facilitate, and implement lean projects, and create and manage operational excellence programs. Dr. Malone’s dissertation research was focused on developing a theory and emergent framework of creating strategic capacity, which is defined as the ability of an organization or individual to obtain their vision, mission, and goals. To that end, she helps individuals and organizations create purpose and meaningful results for positive change.
She earned a Doctorate in Business (DBA) from Lawrence Technological Institute, an MBA in Finance and Marketing from The Ohio State University, and a BA in Accounting and Finance from Wright State University. In her free time, she adventures with her husband of 25 years and her two children, bikes, meditates, gardens, and hikes.
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Patricia Malone